This Privacy Policy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. By accessing our website or purchasing our products or services you agree to this Privacy Statement in addition to any other agreements we might have with you. This Privacy Statement does not govern the practices of entities that our Company does not own or control, or entities that do not own or control our company or people that our Company does not employ or manage.
Our Collection of your Personal Information
The information we collect may include your personal information, such as your name, contact information, IP addresses, product and service selections and any other personal data you may collect. We collect personal information from you at different points, including but not limited to the following:
  • When we correspond with you as a customer or prospective customer
  • When you visit our website
  • When you contact us for help
Our Use of your Personal Information
Our Company may use information that we collect about you to:
  • Deliver the products and services that you have requested.
  • Manage your customer relationship and provide you with customer support.
  • Perform research and analysis about your use of, or interest in, our products or services.
  • Communicate with you by e-mail, postal mail, telephone and/or mobile devices about services that you may hold with us.
  • Verify your eligibility to credit facilities.
  • Transfer personal information to third parties for any legally permissible purpose in our sole discretion.
  • Enforce our terms and conditions.
We do not sell personal information to third parties.
Our Disclosure of your Personal Information to Third Parties
We may share your personal information with third parties only in the ways that are described in this Privacy Statement:
  • We may provide your information to our service providers who perform functions on your/our behalf.
  • We may share your data with any parent company, subsidiaries, joint ventures or other entities under a common control. We would direct these other entities to honour this Privacy Statement.
  • As required by law enforcement, government officials, or other third parties pursuant to a court order, or other legal process or requirement applicable to our Company; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements or Company policies; and
  • Other third parties with your consent or direction to do so.
  • Our Security Measures to Protect your Personal Information
    Our systems have security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access.
    Our Use of Cookies or Links
    Our web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our site. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our site. You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies, please consult the privacy features in your browser.
    Our Retention of your Personal Information
    We will retain any personal information only for as long as is necessary to fulfil the business purpose it was collected. We will also retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
    Your Access to and Updating of your Personal Information
    Reasonable access to your personal information may be provided at no cost upon request made to our Company at the contact information provided below. If access cannot be provided within that time frame, our Company will provide the requesting party with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.
    Changes to our Privacy Statement
    This Privacy Notice is subject to change. It was last updated on 2nd September 2019. If we make changes to this Privacy Notice, we will update the date it was last changed.
    Contacting Us
    If you have any questions about this Privacy Statement, our practices or have any concerns please contact our Privacy Officer at:
    Dragon Residential Lettings & Property Management Ltd.
    22 Market Street
    SA15 1YD